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Transformation Director

Ref #: DMG-TD0421
Location: London Remote
Salary: 100,000
Sector: Delivery
Type: Permanent

We are searching for an experienced Service Design & Transformation Director to join a leading global software agency based in Central London whose accounts span across the Automotive, Fashion, Luxury Goods, Consumer Electronics and Pharmaceutical sectors. In this role the Service Design & Transformation Director will be responsible for the full marketing process, helping the client improve efficiency, effectiveness, speed and cost.


Here are some of the Key Responsibilities:

· Design and develop a transformation plan, based on the requirements of the full project scope.

· Ensure the transformation and programme plans align.

· Work with internal and external teams to ensure all workstreams have been identified and all transformation needs are covered.

· Define system and adoption plans and lead adoption programmes for pilot and rollout

What we need from you:

· Proven experience in change management and managing a programme of change within senior teams and global organisations.

· Proven experience of platform service design and rollout.

· Proven experience in negotiation, coaching, presenting and troubleshooting.

· Proven experience managing multiple stakeholders, agencies and departments.

· Ability to manage expectations of clients and key stakeholders at multiple-levels


In return our client offers a fantastic company culture, and they appreciate that with ambitious, motivated employees the business can go above and beyond. They invest in personal development, offer flexibility, and have a fantastic social network. They also offer the standard stuff too, holiday, pensions, discounts, family friendly benefits, social events and more.

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